All Safe-T-Online members are required to meet the following standards...
- Exhibit only the highest degree of professionalism in all dealings with
their customers and prospective customers. Professional courtesy should be displayed at all times.
- Provide complete contact information on their web site(s), including the physical address at which the site owner may be contacted. (Members may opt to display EITHER a valid email address OR a functioning telephone number. Both are not required. However, if a telephone number is displayed, the available hours for contact
should also be displayed)
- Provide only secure and industry-accepted payment options on their web site(s) for payment by accredited online processors, credit card or bank debit card.
- Provide an easily-accessible Privacy Statement clearly informing all customers of exactly what use is made of visitor information.
- Provide an easily-accessible "Terms and Conditions" or "Conditions of Use" statement that gives protection to the customer as well as to the company. All terms and conditions shall be clear, concise and straightforward, and shall take measures to avoid any possible misunderstanding.
- Provide an easily-accessible method to report spam issues to you.
- Refrain from sending unsolicited commercial bulk email (SPAM) for any marketing purpose whatsoever. (We urge all
our members to sign "The Boulder Pledge" - see below)
- Where a guarantee is given, that guarantee should be in writing, obvious and unambiguous. This is particularly true when making a financial guarantee such as a refund. All guarantees must be honoured in a professional and timely fashion.
- Not participate in the sale or distribution of any personal information of site visitors or customers to third parties.
- Not participate in any affiliate program that sells, or supports in any way, any questionable or unethical business practice.
- Not participate in any affiliate program that sells, or supports marketing courses teaching how to use "spam", or any product designed to collect email addresses from the Web without permission, or any program that does not protect the privacy rights of participants, or any product or service that invades the privacy of others.
- Comply with all regulations prohibiting discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
- Not participate in any illegal activities, or any violation of intellectual property rights.
- Not promote pornography, nudity, sexually explicit material of any kind,
hard-core profanity or violence.
- Comply with all local laws pertinent to the geographical areas covered by their web site(s)
Web sites that do not meet these guidelines, are not be allowed to display the Safe-T-Online Seal of Integrity
These terms may be adjusted from time to time to suit market
conditions, as needed. Current Safe-T-Online members will have 60 days following notification of changes to either comply, or remove the Safe-T-Online seal(s) from their web site(s).
Any Safe-T-Online member who participates in
the use of "spam" in any way, will be have all their Safe-T-Online privileges revoked immediately and without recourse.
No responsibility or liability is taken/accepted by Safe-T-Online for anything arising from the rejection of any application for use
or continued use of the seal, for any reason.
The Boulder Pledge...
"Under no circumstances will I ever purchase anything offered to me as the result of an unsolicited email message. Nor will I forward chain letters, petitions, mass mailings, or virus warnings to large numbers of others. This is my contribution to the survival of the online community."
At Safe-T-Online.com, we do not believe that scams are the exclusive domain of the
seller! Far too often, merchants are ripped off by dishonest buyers. We therefore recommend that,
consumers adhere to their own...
We encourage consumers to embrace this code, since a transaction is only fair when both parties uphold the principle of fair play. Safe-T-Online will support its members who are victims of a clear breach of any part of this consumer code of ethics.
- Consumers should carefully read ALL parts of the merchant's website/auctions before purchasing any products/services, in order to be
totally aware of any aspects and possible consequences involved in the transaction.
- Consumers should not at any time defame or/and libel, post and/or publish abusive content with the intent of deliberately attacking a merchant reputation.
- Consumers should not initiate a Credit Card dispute if they have received what
is stated on the merchant's website/auction. In case of services or digital
goods, if the merchant offers no refund on the web site or auction, the it is unethical to
demand your money back just because you have changed your mind, so, think before you buy!
- Consumers should try to work pro-actively together with the merchant, before initiating any dispute.
Give the merchant a chance to fix any mistake. Sending a support request or complaining about a product/service and
expecting to get an answer or/and a solution within minutes is not realistic.
Even internet merchants have the right to time with their families!
- Consumers should provide correct personal information when ordering, and
advise the merchant of any changes of their contact information.
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